FAQ for Vendors

How can I sign up as a vendor?

We would love to have you on board! Please send an email with the subject line “Badge Vendor Sign Up” to sarabudhwani@gmail.com

Can anyone sign up as a vendor?

No site or official shop necessary. All you need is a pin or patch you want to sell (that’s in great quality of course).

How do I add my products?

Navigate to your vendor dashboard (you get this after you email us). Click on Products from the left menu and then Add New Products button from the top right corner. It will open a new window where you will be able to create a new product very easily by providing the most important details only. The common information about a product is the title, price, description. The discount price is optional. You can even schedule discounts for a certain amount of time. You can enter a starting date and end date to apply automatic discounts to your product.

How do I add variant products?

If your product comes in different variants, here’s how you add them:
1. Change the product from “Standard” to “Variable” 
2. Add a custom attribute, for example, “Size”
3. Add your values, for example, “Small” and “Large” and select “use for variations”. Save attributes.
4. Select variations and press “Create variations from all attributes” 
5. Press the down arrow beside “remove” (visible once you mouse over it)
6. Add the specific prices and details 
7. Save 

Can I add my whole pin board as a product?

Yes! Please make sure you add it under the “Bulk” category and do not select any other category but “Pins”. You may upload the whole board as one product, but please use the above steps to add each product as a variant. You can group products together, for example, “Disney pins” as an attribute, and “yellow” and “pink” as the values.

How do I add shipping?

If you don’t add your own shipping details, it will default to the stores shipping settings. To set your own, on your vendor dashboard press settings > shipping. You’ll see all the zones available, press “Add shipping method” only for the zones you want to use. Add flat rate, and then press edit flat rate, and enter your cost and title, and whether it’s taxed or not.  Vendors can set their own shipping policy and shipping processing time for the customers. Just simply click on the policy settings tab on the top right corner to manage the shipping policy settings. If one product has specific shipping settings, within the product details you can choose “Override your store’s default shipping cost for this product” and enter the custom details.

How will I know if I get an order?

You will get an email notification whenever you receive an order, and you can log in to your dashboard at any time to view order details, add notes to orders, and complete it once it’s shipped.

How can I deactivate my store?

Send us an email and we can deactivate it for you.